How can we help you?

We accept credit and debit cards (Visa, Mastercard, American Express), as well as Apple Pay, Google Pay, Shop Pay, PayPal, and installment payments with Klarna. All payments are secure.

Changes and cancellations are possible as long as your order has not yet shipped. Contact us as soon as possible using the form above or at contact@sifibeauvois.com. Once the order has shipped, it can no longer be canceled, but you can return it as soon as you receive it.

No, no account is required to place an order. You can track your order at any time using the tracking link we send you by email.

As soon as your payment is validated, you receive a confirmation email summarizing your order. If you do not receive it, please check your spam folder before contacting us.

We ship to France, the European Union, the United Kingdom, Switzerland, and the United States.

Yes, shipping is free on all orders, whatever the destination.

Your order ships within 24 to 48 business hours. The estimated delivery date is shown on the product page and at checkout: it is calculated for your shipping country.

As soon as your order ships, you receive an email with your tracking number, which lets you follow your package until delivery.

For France and the European Union, there are no additional charges: the price shown on the product page is final. For the United Kingdom, Switzerland, and the United States, taxes and customs fees are calculated and paid at checkout: you have nothing to pay on delivery.

If your package arrives damaged or visibly opened, refuse it at delivery if possible, or take photos and contact us within 48 hours. We will find a solution quickly.

You have 14 days from receiving your order to return your watch to us.

Yes, returns are entirely free. We send you a prepaid return label so you can send your watch back at no cost.

Go to the Returns and refunds page and fill out the form: you will immediately receive a confirmation email, then a prepaid return label. You can also contact us at contact@sifibeauvois.com. The watch must be returned to us new, unworn, and in its complete original packaging.

To exchange your watch, simply return it under the conditions above, then place a new order for the model you want.

The refund is issued no later than 14 days after your request, subject to our receiving the watch or proof that it has been shipped. It is credited to your original payment method.

All our watches are covered by a 2-year warranty from the date of delivery.

The warranty covers manufacturing defects of the movement and the case under normal conditions of use.

Normal wear, accidental damage (impacts, scratches), misuse, exposure to water beyond the stated water resistance, and damage caused by improper servicing or unsuitable parts are excluded. We recommend entrusting any servicing to SIFI BEAUVOIS or an approved service center.

The warranty is automatically active upon delivery; simply keep your proof of purchase. If you have a problem, contact us using the form above or at contact@sifibeauvois.com.

Wipe your watch regularly with a soft microfiber cloth. Avoid impacts, strong magnetic fields, and contact with chemicals (perfumes, solvents).

It depends on your model's water resistance, stated on its product page. Our current models offer 10 ATM (100 meters) of water resistance, suitable for swimming and showering. In any case, rinse your watch with fresh water after any exposure to seawater, and avoid very hot water, saunas, and sudden temperature changes, which can damage the seals.

It depends on your model's movement. An automatic mechanical watch winds itself as you wear it; if it stops, wind it using the crown. We recommend winding it manually at least once a month (about 25 turns of the crown) to keep the movement properly lubricated. A quartz watch runs on a battery and requires no winding.

Store it away from humidity, dust, and magnets. For an automatic watch, a watch winder can keep it running if you do not wear it every day.

A full service is recommended about every 5 years to preserve your watch's precision and water resistance.